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Key Performance Indicators (KPI)

1. The Power of Metrics: KPI Reduction the Correlation Way
Once again we will tackle the challenge of reducing the 1,000+ metrics shipped "out-of-the box" with business intelligence and performance management applications to a manageable 10 to 15 key performance indicators (KPIs).
http://www.dmreview.com/article_sub.cfm?articleId=1018128
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2. The Power of Metrics: KPIs: Avoiding the Threshold McGuffins
Completion of the key performance indicator (KPI) rationalization and definition phases allows us to focus on the next important step in KPI development ­ setting KPI targets and threshold levels. This first column will discuss how special and common causes contribute to process variation which, subsequently, impacts KPI metrics. Once KPIs have been identified, defined and formulized, you may feel that the KPI battle is won.
http://www.dmreview.com/article_sub.cfm?articleId=1023907
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3. Pervasive Business Intelligence: Enhancing Key Performance Indicators
Business intelligence (BI) is on the move. Industry analyst IDC projects that the market for BI tools will grow from approximately $3.7 billion in 2002 to $4.5 billion by 2007.
http://www.dmreview.com/article_sub.cfm?articleId=1023894
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